Disability Awareness Training for IV Staff

5 Stages of Disability Awareness

• Ignorance – Lack of knowledge (rude or negative opinions)
• Pity – Feeling sorry (good opinions but ignorant actions; they need healing)
• Care – I can help (good opinions and a heart to help effectively)
• Friendship – Genuine relationship
• Co-laborers – Serving together

General Disability Etiquette: 3x3 Guides

How to Interact Respectfully

• Ask questions
• Talk to them like any other college student and hold the same expectations
• Don’t touch assistive devices unless friendship and consent are established

Physical Accessibility

• Look around and ask students for feedback
• Create a suggestion box to gather ideas anonymously
• Ensure ramp, elevator, or floor-level access
• Allow room and freedom to move around
• Make accessible transportation options available

Inclusive Language

• People-first language is the safest approach (e.g., “person with a disability”)
• Avoid phrases like “disabled person” unless you know their preference

Modifications & Accommodations

• Provide large print materials or send documents in advance
• Offer interpreters when needed
• Ask about housing and meal accommodations for overnight events
• Provide a quiet space to decompress
• Have noise-canceling headphones, fidgets, and weighted blankets available
• Give permission to ask for and use modifications without shame
• Ensure accommodations are not framed as burdens
• Be aware of emotional impacts, don’t let students feel abandoned or like their needs are “too much”

Questions & Workshop Resource